How Hands-Free Works

The phone rings.

User answers incoming call via SurfLink Mobile or their cell phone.

Once call is answered, the user's hearing aids act as both a microphone (the hearing aids pick up user's voice and transmit it to the person they're talking to)...

...and the hearing aids act as a receiver (SurfLink Mobile streams the voice on the other end directly to both of the user's hearing aids — for binaural listening).